Why is the Workplace Chat iOS app being redesigned?
We are rebuilding the Workplace Chat iOS app to continue to provide modern and powerful mobile experiences for work. Our app will help improve performance and productivity, while also taking up less space on your phone. We are also introducing new features such as dark mode. The app will roll out over several months.
New Features
We're introducing new features to improve your Workplace Chat iOS app.
Features include:
- Dark Mode
The app is being completely rebuilt from ground up so low usage features may be missing temporarily as they are rebuilt. As part of an effort to improve performance and support your productivity, there are also some low-usage features that have been removed and won't be restored. The list below shows all features that are currently missing and when they will be brought back, as well as the ones are being removed:
Update: 9th November 2020
All missing features we committed to deliver by October have now been restored. We’re continuing to track all customer feedback that we receive, so please keep providing feedback via the app so we can continue to improve your experience with the new Chat iOS app.
| Now available | Will be deprecated |
|---|---|
Search for bots | Send static location |
Use bots web views | Growing likes |
Use bot quick replies | Send & custom like emoji and keyboard |
Use bot action menu | Sticker store |
Custom bot replies | Thumbs down react |
View DND icon in inbox | Message action suggestions |
Set DND | Set nicknames |
View all media shared in chat | Recent searches |
Send stickers | Modify data settings |
Mention @here and @everyone | Automatic photo saving to camera roll |
Polls | View pending invites |
Custom bot replies | People and discover tabs |
Search for messages | Edit group color |
Search in chat | |
Custom notification settings | |
Status setting | |
Photo editing for photos sent from your photo library | |
Setting group descriptions | |
Edit group descriptions | |
Improved video calling (including audio) | |
Photo editing from photos uploaded from your camera | |
Edit group chat description and image | |
Set status | |
Photo annotation | |
Set status |
How can I opt in or out?
On November 4th we started rolling out the new Workplace iOS Chat app to all customers. We expect it to take a week or so for all customers to be upgraded to the new app.
To switch back to the old version of the Workplace Chat app, go to the Workplace Chat iOS post in the Early Access section of What's New in the Admin Panel > Manage early access > Choose No one. Users will not be able to switch back themselves, system admins have to switch back the entire Workplace instance.
If you have been upgraded to the new app, you will no longer have access to switch back to the old version.
It takes on average 1 day to receive the new iOS app or to switch back to the old one. Once your instance has switched over, all users will need to restart the app twice in order to use the different version of the app.When the full roll out comes, users won't need to do anything. You'll receive a notification to inform you that you'll receive the new Workplace Chat iOS.
To provide us with feedback, go to settings in the Workplace Chat iOS app and select Send Feedback.
Android App
Currently, there are no plans to revamp the Android experience. We continue to make improvements to the Android experience with new features such as Workplace Rooms coming soon. The only feature not available to Android users is the in-app dark mode.
